The “e” in e-Governance stands for ‘electronic’
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E-governance services through ICT refer to transactional services that involve local, state or national government. ICTs acts in speeding up the flow of information and knowledge between government and citizens and transforming the way in which governments and citizens interact. According to the United Nations Development Program (UNDP) the challenge for all countries is to create and develop a system of governance that promotes supports and sustains human development. Governments in many parts of the world have made huge ICT investments aimed at improving governance processes.
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In India, e-Governance applications in the recent past have demonstrated their positive impact in minimizing the processing costs, increase transparency and support economic development by income generating ventures, increase in agricultural production, and improvements in health and education sectors, all of which promote the overall quality of life of rural people. ICT contributes in providing the transactional services for the rural people with the benefit of time and cost savings in obtaining the public services with efficiency and effectiveness and it also examines changes in agricultural productivity and improved quality of life due to the ICT services. In addition to the above AEPS, GPS etc. are pivotal in ICT services.